Innovative Solutions from MMR

Proven methods & approaches developed by MMR or with partners to help you impact business decisions.

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  • Opportunity Mapping

    What is it?

    • An innovative analytic tool to diagnose and track brand health by integrating need importance, market-perceived brand differentiation, and your competitive advantages and disadvantages.
    • An efficient way to synthesize and display a large amount of strategic information for brand management use.
  • Pac-Test

    What is it?

    • An online package testing methodology that adds realism and builds upon standard measurements.
    • Measures breakthrough, findability, appearance, and liking in a competitive context.
  • MOSTER - Customer Sat. & Retention

    What is it?

    • Rather than relying on assumptions (usually theorized) of linear relationships, MOSTER develops thresholds of Dissatisfaction and Delight which are calibrated individually (based on expectations).
    • In contrast to most other CSM approaches that measure Overall Satisfaction and then attempt to decompose it into drivers of satisfaction, MOSTER directly identifies attributes that are causing Dissatisfaction (and Delight).
  • Preference Lab

    What is it?

    • A diverse suite of streamlined research tools for explaining and predicting consumer preferences through product choice behavior.
    • A way to precisely understand the trade-offs consumers are willing to make between features of a product or service, including price.
    • An approach to increasing the use of advanced methods in your company by reducing cost and accelerating insight delivery.
  • MMR Estimator

    What is it?

    • Utilizes an integrated, multiple measure approach to calibrating consumer response and estimating market behavior.
    • Integrates trial estimate and repeat with expected use and awareness/availability estimates to produce first-year sales estimate
    • ESTIMATOR Offerings:
      • Concept Screening - Which ideas have the highest trial potential?
      • Concept Test - Based solely on product messaging/packaging, what is the expected revenue potential?
      • Product Test - Should we go to market?
  • Market Evaluer

    What is it?

    • A research-based, globally validated approach to classifying consumers based on how they receive and evaluate communications.
    • A means to get a deeper understanding of "why?" consumers make the brand choices they do.
    • A way to identify and break through the filters that your consumers use to evaluate and screen out information about your product / service.