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INDUSTRY EXPERIENCE
TRAVEL
It takes a lot to responsibly engage and retain your most frequent, profitable customers in today’s market. Improve guest experience and satisfaction with meaningful insights that will improve customer retention now and in the future.
How do you create engagement and add value to elevate your experience in a competitive market?
From booking to check-out and everything in between - there are always opportunities to impress your guests. We understand that a great travel experience is about commitment and engagement. We help our travel clients understand the whole picture, designing and implementing solutions based on real insights. We dig deeper to ensure your guests are taken care of, every step of the way.
Start the conversation to discover opportunities to elevate your guests' travel experience.
Common
Travel
Research Studies
Guest satisfaction
Communication strategy
Advertising / Messaging testing
Brand Equity/Healthtracking
Brand positioning
Feature evaluation
Find out how our methodologies and systems can solve your challenges and meet the demands of your consumers.
Segmentation
Portfolio optimization
Product Line optimization
Landscape analysis
Service-Level optimization
Global Events Impact tracking
CASE STUDY
HITTING A HOME RUN WITH YOUR TARGETING STRATEGY
Which new target(s) have the greatest potential for business impact and what are the most effective strategies to reach them?
CASE STUDY
WHEN CONSUMER RESEARCH MEETS VIRTUAL REALITY
Which of 6 prototype beverage center designs should be taken to test market?
CASE STUDY
FEATURE EVALUATION THROUGH OPTIMIZATION
What are the optimal HELOC product configurations and pricing across different consumer groups that will maximize the bank’s opportunity to increase market share while minimizing the cost to produce?
