CLIENT RELATIONSHIPS

Bill DenkManaging partner

  • Graduate from University of Georgia MMR Program
  • Over 30 years professional research experience
  • Expert in strategic design, high impact analysis and reporting, customer satisfaction/loyalty/retention work, financial services
  • Diverse client, industry and methodological experience
VISIT BILL’s LINKEDIN

Bruce Olson Managing partner

  • 1993 grad from University of Georgia MMR program
  • Partner, 18 years experience, includes US & International Research
  • Formerly at M/A/R/C Research in Marketing Sciences, spent 7 years at The Coca-Cola Company (Global Brand Research, led research in Netherlands)
Visit Bruce's LinkedIn

Bruce ForniVP, Client Relationships

  • Marketing grad from Kent State University; post grad study at Wharton School, UC Berkeley
  • 25+ years market research and planning experience in Home Improvement, Automotive, Technology, and CPG
  • Client-side experience at GM, identifying emerging market segments and researching new products globally
  • Qualitative and quantitative experience across the Americas, Europe, Asia, Middle East, and Oceania
  • Extensive background in customer need assessment, market segmentation, brand positioning / commitment / extendibility, new product development / portfolio optimization, and customer fulfillment
Visit Bruce's LinkedIn

John RindoneVP, Client Relationships

  • Joined MMR in 2014
  • Graduated with an MBA in Business Management from the University of Dallas in 1990
  • 25 years of marketing research experience
  • Extensive experience managing research and directing insights functions at ConAgra Foods and SC Johnson
  • Expertise in integrating insight into organizations and how to make the most of marketing research investments
  • Intimate knowledge of what suppliers can do to make your job easier
Visit John's LinkedIn

Rob Lorys Senior VP, Client Development and Marketing

  • 1979 MBA Marketing grad from Adelphi University, NY
  • 30 years successful Marketing Leadership experience in CPG Industry
  • Client experience from Con Agra, Kellogg Co, and Georgia Pacific with last position as VP Integrated Marketing
  • Diverse background in sales, market research, finance/budgeting, brand marketing, and marketing services
  • Proven strategic leader with successful track record of profitable growth, new product innovation, merger integration and brand rejuvenation
  • "Top 100 Marketers" in USA- Advertising Age (2000)
Visit Rob's LinkedIn

Walter BlotkampVP, Client Relationships

  • 30 Years Marketing/Marketing Research experience with MMR, Capital One and Verizon/Bell Atlantic
  • MA in Applied Research from West Virginia University / BA in Sociology/Economics from William and Mary
  • Specialty focus on retention, innovation, brand health
  • Current AMA Facilitator for New Product Development Research
  • Current VP-DC Insights Association Chapter and Past Chair, YPPA National Media Research Committee
  • Past senior faculty, Keller Graduate School of Mgmnt
Visit Walter's LinkedIn

Tami Lunn VP, Client Relationships

  • 1987 grad from the University of Texas
  • Vice President, 30 years of experience
  • 18 years with M/A/R/C Research, mainly in product forecasting (over 500 projects)
  • Expert in designing and interpreting custom research projects ranging from concept testing to multi-variate designs
  • Spent time on-site at Frito-Lay with Decision Insight, a leader in Virtual Shopping
Visit Tami's LinkedIn

Patricia Houston VP, Client Relationships

  • 12 years diverse experience including advertising, media relations, experiential marketing, and market research
  • 2009 grad from University of Georgia MMR Program
  • Spent 2 years on the Consumer Insights team at The Home Depot
  • BS in Science, Technology, and Culture (STAC) and Management from Georgia Tech
Visit Patricia's LinkedIn

Melody Matthews VP, Client Relationships

  • MBA from Georgia State University in 2006
  • 20+ years of marketing research experience
  • 9 years at TNS/NFO (now Kantar)
  • Experienced in a wide range of methodologies, analytics, and industries
  • Expertise in tracking, product development, and segmentation
Visit Melody's LinkedIn

William (Bill) Priest VP, Client Relationships

  • 1988 graduate of UGA's Master of Market Research program
  • 30 years of research industry experience
  • Broad range of category experience with a concentration in healthcare, insurance and restaurants
  • Methodology expertise spanning a wide array of quantative and qualitative techniques
Visit William's LinkedIn

Susan SabanosVP, Client Relationships

  • MBA in Finance/International Business from the University of Texas - Austin
  • 20+ years of market research experience in multi-channel retail, restaurant, apparel and technology
  • Expertise in global research for market entry and growth, including several years in China
  • Extensive experience in product development, customer experience and message optimization
Visit Susan's LinkedIn

Shelly Ray VP, Client Relationships

  • 1990 grad from University of Georgia MMR program
  • Over 25 years professional research experience
  • Client side experience with Coca-Cola and BellSouth (Director of BellSouth Corporate Research)
  • 16+ years vendor side experience with a focus on Communication, Technology and Service Industries
  • Avid supporter of the Market Research Industry though involvement in academic seminars, formal mentoring of young researchers and participation on the MRII Board of Directors
Visit Shelly's LinkedIn

CLIENT SERVICES

Andrea Murphy Director, Client Services

  • MS in Marketing/Decision Science from Georgia State University
  • BS in International Business from Auburn University
  • Over 15 years marketing research experience with research suppliers and client-side with InterContinental Hotels
  • Started career in project management at NFO Research and later at M/A/R/C Research
  • Extensive tracking expertise including brand tracking and customer satisfaction
Visit Andrea's LinkedIn

Sandra Holmes VP, Client Services

  • Graduated in 2001 with BBA in marketing from University of Georgia
  • 3 years in media planning with OMD Atlanta on Cingular account
  • 2005 grad from University of Georgia MMR program
Visit Sandra's LinkedIn

Laurie Gee Director, Client Services

  • 1994 grad from University of Georgia
  • 15 years diverse experience including healthcare, insurance, banking, hospitality, utilities and high tech
  • Supports MMR clients in all phases of the research process -- from study design, project management, and analysis and reporting.
Visit Laurie's LinkedIn

Jeff Bishop Director, Client Services

  • 20 years marketing research experience leading projects and project management teams at Kantar/TNS and Synovate
  • Extensive background in CPG industry partnering with clients at Procter & Gamble, Georgia Pacific, Exxon Mobil and others
  • Proficient in a wide range of techniques including concept testing, product testing and habits & practices
  • Expertise in global as well as domestic project management
  • MBA from the University of Illinois at Urbana-Champaign
Visit Jeff's LinkedIn

Jennifer Sullivan Director, Client Services

  • 20+ years’ experience in market research industry
  • Broad knowledge and understanding of all aspects of evaluation process, from interviewer to project manager, including extensive knowledge of data management and processing
  • Extensive forecasting projects across numerous product categories, including consumer package goods, utilities, financial, health care, QSR/CDR and technology arenas
  • B.B.A. in Marketing from The University of North Texas
Visit Jennifer's LinkedIn

Shawn Wicker Sr. Manager, Client Services

  • 5 years of market research experience
  • Manages/oversees the internship program at MMR
  • 2014 grad from the University of Georgia MMR program
  • BS in Marketing and Management from Clemson University
  • Supports clients in various industries, including consumer products, financial services, food & beverage, technology, and telecommunications
Visit Shawn's LinkedIn

Christina Halligan Director, Client Services

  • Eight years of CPG client-side experience with Johnson & Johnson and Georgia Pacific
  • Extensive experience with and passion for innovation, including insight generation, need gap identification and analysis, idea refinement, concept screening, prototype assessment, and go-to-market strategy
  • 2009 grad from the University of Georgia MMR Program
  • BS in Statistics from the University of Georgia
Visit Christina's LinkedIn

Dawn FassClient Services

  • Over 25 years professional research & analytics experience
  • Client-side experience includes A.H. Belo, Hanes Brands and Dr Pepper Snapple Group
  • Expertise in integrating insights into organizations and bring cohesion to seemingly disparate data
  • Tenaciously curious and particularly passionate about innovation insights
  • Experience in wide variety of industries with a strong focus on CPG
Visit Dawn's LinkedIn

Brea Wagner Client Services

  • Former Intern at MMR Research Associates
  • Has worked with clients in numerous industries including food & beverage, consumer products, financial services, retail, and technology
  • 2016 graduate from Clemson University
  • Joining the class of 2019 at the University of Georgia MMR Program
Visit Brea's LinkedIn

Rachel KopeloveClient Services

  • 2018 graduate from the University of Georgia MMR program
  • BA in Sociology & American Studies from the University of Virginia
  • Passionate about understanding consumer behavior and using actionable insights to drive business decisions
Visit Rachel's LinkedIn

OPERATIONS / GRAPHICS

Terry Crawford Sr. VP, Operations

  • 30+ years in Market Research
  • 16 years with Catalina Marketing Research Solutions, (Sr. VP of Operations responsible for Analytics, Data Collection, Programming, Sampling, and Tabulation)
  • Decades of successful project management on a widely diverse selection of research from small projects to large-scale global initiatives.
  • Well-versed in several programming languages and database applications
Visit Terry's LinkedIn

Ann Jones VP, Marketing Strategy.

  • Joined MMR in 2018
  • University of Miami graduate in Business Management & Marketing
  • 20 years in Sales & Marketing experience
  • Extensive background in information protection and governance
Visit Ann’s LinkedIn

Lou CiacciaDirector, Research Operations

  • 1994 grad of Florida State University
  • 12 years experience in marketing research data collection and project management
Visit Lou's LinkedIn

Kristen Downs Graphics Specalist

  • 20+ years of experience in the Marketing Research Industry dedicated to the graphic interpretation of data
  • Expert PowerPoint user specializing in the creation of impactful, eye-pleasing reports
  • Experience working on a broad range of product categories, including CPG, financial, travel, restaurant, apparel and business services
  • Involved in a variety of methodologies including concept/product testing, sales forecasting, product optimization, customer satisfaction and price sensitivity
Visit Kristen's LinkedIn

Carrie Mills Office Manager

  • 20+ years accounting & office management experience
  • Responsible for Human Resources, Accounting, and General Inquiries
Visit Carrie's LinkedIn

Jarrett Lodge Operations

  • 17 years in market research
  • Experience in a variety of research methodologies including online qualitative and quantitative studies, focus groups, IDI’s, CLTs, ethnographies, in-home use testing and product placement
  • Areas of specialization include project implementation, process improvements, resource management, client support, and problem resolution
  • BS in Leadership and Consumer Economics from the University of Delaware
Visit Jarrett's LinkedIn

Adrienne SpriglerOperations

  • Former contractor for MMR Research Associates, joined full time in in Fall of 2017
  • 19 years market research experience, 3 of which were client side
  • Skilled PowerPoint user specializing in the creation of eye-pleasing reports
  • 1999 Marketing program graduate from Kent State University
Visit Adrienne's LinkedIn