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CREATING THE OPTIMAL RESEARCH STRATEGY
Qualitative Research With MMR's Quantitative Rigor
Our qualitative insights deliver clarity and confidence. Download our qualitative research info sheet to learn more >
Quantitative + Qualitative, Working Together
Qualitative and quantitative insights are the yin and yang of research: two opposite characteristics, descriptive and numerical, that when partnered with forethought, exist in harmony. Qualitative and quantitative research complement each other, deepening our understanding of the research topic and making decision-making intuitive.
Thorough research plans often need both a qualitative and a quantitative phase. A holistic understanding of your target audience’s needs, motivations, emotions, behaviors, attitudes, and preferences can inspire a range of stimuli to then test, including products, services, messaging, and packaging.
Research with the End Goal in Mind
Qualitative research has a reputation for being a messy and time-consuming process that results in a general data dump with no actionable next steps. However, starting the qualitative process with the end goal in mind brings the consumer to life in an engaging and streamlined way for researchers. This approach produces a succinct report that gives strategic guidance and direction.
Make Experiences Worth Repeating
Businesses and organizations prioritize experience understand how to create more value for all audiences. We translate rigorous research into transformational human connections. Together, let's think like your customers, perfect your people relationships, and align and integrate with a forward-facing plan.
Becoming an organization that takes experiences seriously is a continuous journey. There is no point where you stop and say “we did it!" It takes an ongoing commitment to continuous improvement.
Experience
Monitoring
Empathy-led auditing process offers live or virtual experience evaluation. Includes conversations, observations and the LIVE 5Q™, a rapid-response solution that engages any audience and provides nimble, point-in-time feedback.
Journey
Mapping
Comprehensive solution to develop understanding of current experience state and map the desired future state. Can serve as foundation for Innovation work.
Innovation
Design
Grounded in EBG's Experience Design Principles. Our iterative process includes whitespace identification, mindstates alignment, journey map development and ideation facilitation to support brand/product/service development efforts.
Design
Research
Lean research to support continuous improvement during the design process. Methodology follows a Framework → Prototype → Field test construct.
Research
Activation
Gain audience buy-in after strategic research. Custom Research Activation plans designed with proactive communication and hands-on participation to deliver on team goals such as brand connection and enthusiasm.
Create a Foundational Understanding
on a Human Level
Understand the "Why"
Qualitative research provides the deep insights needed to understand quantitative data that drives business decisions, marketing efforts, sales teams, and ultimately transform your business.
Resonate with Your Audience
In today’s competitive landscape, consumers are inundated with targeted messaging. If your content isn't interesting or engaging, your business isn't creating lasting brand loyalty.
Create Clear Differentiation
Consumers have a surplus of resources to help them research goods, services, and the brands that provide them. By finding a way to connect with your consumers on an emotional level by messaging to their inner most desires, wishes or fears your
brand will stand out.
Dig Deeper with Qualitative Research
We all make hundreds of decisions a day, many unconsciously that are influenced by our beliefs, biases, and other situational factors. These unconscious thoughts are what drives consumer behavior and are tricky to uncover with simple questions and answers. Understanding what consumers do and why they do it requires qualitative research to scratch below the surface to identify their unarticulated needs and beliefs.
Qualitative research is an opportunity to not only walk in your consumers’ shoes but to feel and experience the world as they see it. Deep and thought-provoking questions, coupled with empathetic listening and observation, uncover underlying insights. Our results help brands spark innovative ideas and craft new messaging that speaks their audience’s language.
MMR's Qualitative Research Team
Want to learn more about MMR's approach to qualitative research? Let's connect.
