COVID-19 shattered the retail economy. Assess, manage, and expand your brand equity to improve your customer experience - online and in-store.
How do you optimize your business when balancing your eCommerce platform with your brick and mortar locations?
The COVID-19 pandemic radically changed the retail environment. Retailers were forced to adopt a hybrid model blending online and in-store channels. To stay ahead, you need to meet your consumers where they live - online. Blending your in-store experience with your online channels is critical to future success.
The brick-and-mortar model retail organizations are built on is evolving faster than anyone expected. We help our retail clients strategically manage their business process, improve the shopping experience, streamline 'buy online - pickup in-store or curbside pickup' workflows, assess store layouts, and analyze category performance. Now more than ever, retailers turn to MMR to uncover insights in a rapidly changing environment.
Advertising / Messaging testing
Product Line optimization
Find out how our methodologies and systems can solve your challenges and meet the demands of your consumers.
Loyalty program evaluation
Store traffic tracking
Voice of the Customer